lyne-logo

Privacy Policy

Lyne

Last Updated: April 2, 2025

Welcome to Lyne, the dating app connecting Nigerians worldwide and lovers of Nigerian culture! Lyne ("we," "us," or "our") is jointly owned by Finestate Capital Inc., with its registered address at 2300 St Clair Ave W (Suite 107), Toronto, ON M6N 1K8, Canada, and Early Wages Ltd (RC 7327639), with its registered address at Suite 18 Emab Plaza, Aminu Kano Crescent, Wuse 2, FCT, Abuja, Nigeria. We are committed to protecting your privacy while helping you find love. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our app, website, or services (collectively, the "Platform"). By checking “I Agree” at signup or using Lyne, you consent to this policy. You may withdraw consent by deleting your account or emailing privacy@uselyneapp.com

Questions? Reach us at: privacy@uselyneapp.com

1. Information We Collect

We collect data to make Lyne work for you—here's how:

Personal Information

We collect data to make Lyne work for you—here's how:

Information You Provide:

Registration: We collect your email, username, password, age, gender, and optional profile details (e.g., tribe, interests, photos). Sensitive details, like your tribe, will require your explicit opt-in consent during setup.

Features: Data from using Ghost Mode, sending Likes/Bouquets, or boosting your profile.

Communications: Includes messages, voice/video call metadata (e.g., duration, participants, not content), and support requests.

Automatically Collected:

Device Info: We collect information such as your IP address, device ID, operating system, and app usage stats.

Location: Approximate location (city-level) for matching, only if you enable it in settings. You can disable location access at any time.

Analytics: We track how you swipe, browse, or redeem rewards (e.g., Bouquets for cash/items) for improving your experience.

Cookies & Tracking: We use cookies, web beacons, and analytics trackers. You can disable them in your browser settings if desired.

Third-Party Sources:

Social Media Logins: If you choose to link your social media accounts (e.g., Facebook), we will collect your profile data from those platforms.

Payment Processors: For transactions (e.g., profile boosts or reward redemptions), we collect payment details from third-party processors like Stripe and PayPal.

2. How We Use Your Information

We use your data to spark connections and keep Lyne fun and secure:

Core Services: Match you with others, enable Ghost Mode, process Likes/Bouquets, and boost profiles.

Rewards: Facilitate redemption of Likes/Bouquets for cash or items via partners.

Personalization: We suggest matches based on filters (e.g., tribe, location) using algorithms. You can request human review of significant decisions by contacting us.

Safety: We detect fraud, enforce rules, and protect users from malicious activity.

Improvement: Analyze usage data to enhance the Platform (e.g., improving algorithms).

Communication: Send updates, promotional materials, or support responses (opt-out available).

3. How We Share Your Information

We don't sell your personal data, but we share it when necessary:

With Other Users: Your profile (e.g., photos, bio) is visible to matches, unless hidden via Ghost Mode.

Service Providers: Partners handle payments, analytics, and hosting (e.g., AWS, Stripe), bound by confidentiality agreements.

Reward Partners: Companies like PayPal, Amazon, and others process cash/items when you redeem Likes/Bouquets.

Legal Needs: If required by law, to protect rights, or ensure safety (e.g., court orders).

Business Transfers: In case Lyne is sold or merged, your data may transfer as part of the transaction.

4. Your Choices & Rights

You're in control of your Lyne experience:

Profile: Edit or hide details anytime (Ghost Mode available).

Location: Turn location off in settings.

Marketing: Opt-out of promotional emails or in-app messages (available to only Premium users).

Data Rights:

  • Access, correct, or delete your data.
  • Request a copy or restrict processing.
  • For EU users, GDPR applies; for California users, CCPA applies.
  • For Nigerian users, the NDPR applies. Please contact us for more details or email privacy@uselyneapp.com.

5. Security

We protect your data with robust security measures:

  • Encryption (TLS) for secure data transmission.
  • Secure servers and hashed passwords (Argon2id).

Disclaimer: The Platform is provided "as is," and we don't guarantee uninterrupted service. If a breach occurs, we'll notify affected users within 72 hours as required by law. Please log out after use and keep your password secure.

6. Data Retention

Active Use: We retain your data as long as your account remains active.

Inactive Accounts: If your account is inactive for 12 months, it may be deleted unless legally required to retain the data (e.g., tax records).

Deleted Data: May persist in backups for 30 days before being permanently deleted.

7. Children's Privacy

Lyne is intended for adults only—users must be 18+. If we detect underage data, we'll delete it immediately. Contact us if you suspect a minor's data has been collected.

8. International Transfers

We operate globally! Data may be transferred to the U.S., Canada, Nigeria, or other locations. We use Standard Contractual Clauses and other safeguards to ensure legal protection for users under applicable laws.

9. Third-Party Links

We may link to external sites (e.g., reward redemptions or ads). We're not responsible for their privacy practices.

10. Updates to This Policy

We may update this policy as Lyne grows. Check the "Last Updated" date. If there are significant changes, we'll notify you via email or in-app pop-up. By continuing to use the app, you agree to the updated policy.

11. Limitation of Liability

To the fullest extent permitted by law, Finestate Capital Inc., Early Wages Ltd., their affiliates, officers, directors, employees, and agents are not liable for any damages arising from your use of the Platform, including data loss, privacy breaches, or connectivity issues. Our total liability is limited to the amount you paid us in the last 12 months, except where prohibited by law.

12. Indemnification

You agree to indemnify Finestate Capital Inc., Early Wages Ltd., and their affiliates from any claims or damages arising from your use of the Platform or violations of this policy.

13. Governing Law and Disputes

This policy is governed by the laws of Nigeria. Any disputes will be resolved through binding arbitration in Lagos, Nigeria, under the rules of the Lagos Court of Arbitration, unless otherwise required by law.

14. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our control, including natural disasters, cyberattacks, or government actions.

15. Contact Us

Got questions or requests? Contact us at:

Email: privacy@uselyneapp.com

Addresses:

  • Finestate Capital Inc., 2300 St Clair Ave W (Suite 107), Toronto, ON M6N 1K8, Canada
  • Early Wages Ltd, Suite 18 Emab Plaza, Aminu Kano Crescent, Wuse 2, FCT, Abuja, Nigeria

Let's keep the love—and your privacy—flowing!